What is Enterprise Quality Management Software System?
An Enterprise Quality Management System Software is software built for process improvement and compliance. In every industry, such a system is needed to ensure the demands of the clients and the business itself are observed. Harrington Group International they have HQMS – Harrington’s Quality Management System. According to their website, HQMS is designed to manage five key drivers of shareholder value:
- Customer
- Employees
- Supply Chain
- Products
- Services
Before we dive into it further, let’s discuss an Enterprise Quality Management System. So, what is Enterprise Quality Management Software System? This documentation of the business’s processes, functions, and policies is necessary for continuous quality improvement to meet customer expectations. It mainly focuses on the organization of techniques, policies, and procedures. This is also focused on the guidelines a business should follow to ensure quality services are being provided to its clients. QMS is divided into (1) Internal QMS and (2) External QMS.
Internal QMS ensures that all business processes are appropriately documented, in place, and rigorously followed. External QMS, on the other hand, is a set of processes to handle client concerns effectively and efficiently. With an excellent quality management system, a business can expect that the company and its employees will provide quality products or services. This is expected to turn into sales, which all businesses are after.
Every business has a unique set of values, vision, goals, and products. For QMS to be fully implemented, it should be able to accept those differences. For a business to successfully implement an effective quality management system, here are some that are most used in every industry.
- Standardized Systems. These include ISO certifications. Businesses follow this to ensure their business is up to the standards of their industry. To some, this is a requirement, while to others, it provides a specific benefit that appeals to the company’s goals.
- Total Quality Management System (TQM). This is a management approach in which quality is the heart of the business. The ultimate goal is to ensure they are aligned with their company’s vision and mission.
- Continuous Quality Improvement (CQI). This quality system focuses less on the processes and functions but puts more value on the roles that contributors in the company provide on the road to quality.
- Six Sigma. This is a disciplined, data-driven approach that aims to achieve quality perfection. This focuses on making sure that redundant processes are removed and follow specifically outlined processes.
Harrington Group International offers an all-in-one solution to manage the five key drivers of shareholder value. Harrington’s Quality Management System brings an excellent solution to management planning applications for quality monitoring and assurance. HQMS has been bringing quality to its best since 1991. This makes it an effective tool for managing quality in the company as it follows an ISO-level quality control.
An excellent enterprise quality management system is needed to excel nowadays. Companies should also be able to adapt to the ever-changing industry processes to make sure they provide an exceptional service to their clients.
